Privacy Policy

Simko Web (“Simko Web”, “we”, “us”, or “our”) provides website development, search engine optimisation, paid advertising, social media marketing, content, design, and related digital services.

This Privacy Policy applies to information processed through our website, contact forms, calls, email communications, proposals, payment links, project onboarding, and services delivered to clients.

We process personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and related requirements brought into force from time to time.

The information we collect depends on how you interact with our website and services.

We may use personal information to:

• Respond to enquiries and provide consultations, quotations, proposals, or requested information.
• Deliver services, manage projects, communicate progress, and provide support.
• Process transactions, invoices, subscriptions, refunds, and payment confirmations.
• Operate and improve our website, troubleshoot errors, analyse performance, and enhance user experience.
• Measure marketing performance and understand how visitors find and interact with our pages.
• Send service-related communications, including project, billing, security, or policy updates.
• Send promotional communications where permitted or where you have provided consent.
• Prevent fraud and misuse and protect our legal or contractual rights.
• Meet legal obligations and maintain necessary business records.

Our website may use cookies, pixels, tags, local storage, and similar technologies to keep the website functional, remember preferences, measure traffic, improve performance, and evaluate marketing campaigns.

Types of Cookies We May Use

• Essential cookies: Required for security, forms, navigation, and basic website operation.
• Analytics cookies: Help us understand visitor behaviour and improve website performance.
• Preference cookies: Remember settings or choices made during a visit.
• Advertising cookies: May help measure campaigns or support relevant advertising where enabled.

You can block or delete cookies through your browser settings. Disabling essential cookies may affect website functionality.

We do not sell or rent personal information. We may share limited information only when reasonably necessary with:

• Service providers supporting hosting, email, analytics, communication, cloud storage, security, or payment processing.
• Advertising and technology platforms used to operate or measure campaigns.
• Professional advisers such as accountants, auditors, insurers, or legal advisers.
• Government or regulatory authorities where disclosure is legally required.
• Business successors in connection with a merger, restructuring, acquisition, or sale.

Payments may be handled through banks, payment gateways, UPI providers, or other third-party payment services. Those providers may collect payment credentials and transaction data under their own policies.

Simko Web may receive limited transaction information such as payer name, amount, payment status, reference number, invoice details, and payment date.

We retain personal information only for as long as reasonably necessary for service delivery, account management, legal compliance, dispute resolution, fraud prevention, taxation, and enforcement of agreements.

Information that is no longer required will be deleted, anonymised, or securely archived where appropriate.

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, alteration, loss, misuse, or disclosure.

• Access controls and restricted account permissions.
• Secure passwords and multi-factor authentication where supported.
• Encrypted connections and reputable hosting providers.
• Restricted access to client credentials and project accounts.
• Periodic review of plugins, software, backups, and security settings.

No internet transmission or storage system is completely secure. Therefore, absolute security cannot be guaranteed.

Subject to applicable law and identity verification, you may request to:

• Access a summary of personal information being processed about you.
• Correct, complete, or update inaccurate personal information.
• Request deletion of information that is no longer necessary.
• Withdraw consent where processing is based on consent.
• Opt out of promotional emails, calls, or messages.
• Raise a complaint about our handling of personal information.

Email info@simkoweb.com with the subject line “Privacy Request”.

Our business services are not directed to children. We do not knowingly collect personal information from a child without appropriate consent from a parent or lawful guardian where required.

Our website may contain links to third-party websites, social media platforms, payment providers, analytics services, or client websites. Their privacy practices are controlled by those third parties.

We may revise this Privacy Policy when our services, technologies, business practices, or legal obligations change. The revised version will be published on this page with an updated date.

For questions, requests, or complaints about this Privacy Policy or our data handling practices, contact Simko Web using the details below.